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SHIPPING & RETURNS

Shipping Policy

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Thank you for choosing Prapun for your handloom ethnic wear needs. We are committed to delivering quality products to our valued customers in a timely and efficient manner. Please take a moment to review our shipping policy.

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1. Order Processing:

  • All orders are typically processed within 1-2 business days from the date of purchase.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • Please note that order processing may take longer during peak seasons or sales events. We appreciate your patience.

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2. Shipping Methods:

  • We offer standard shipping for all orders.

  • Our standard shipping typically takes 2-4 business days for delivery within the continental United States.

  • For international orders, shipping times may vary depending on the destination. Please refer to our International Shipping section for more information.

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3. Shipping Costs:

  • Shipping costs are calculated at checkout based on your location and the weight of your order.

  • We may offer free shipping promotions from time to time, so keep an eye out for special offers.

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4. Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

  • You can track the status and location of your package by using the provided tracking number through our website or the carrier's website.

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5. International Shipping:

  • For international orders, shipping times and costs may vary depending on the destination.

  • Please be aware that international orders may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the recipient.

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6. Delivery Address:

  • Please ensure that the shipping address you provide during checkout is accurate and complete.

  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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7. Delays and Exceptions:

  • While we strive to meet our estimated delivery times, unforeseen circumstances such as weather delays, carrier issues, or other factors may occasionally lead to delays. We appreciate your understanding in such situations.

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8. Order Changes and Cancellations:

  • If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. Once an order has been shipped, we cannot make changes or cancel it.

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If you have any questions or require further assistance regarding your order or our shipping policy, please feel free to contact our customer support team at navneetanand@hotmil.com.

Thank you for choosing Prapun. We appreciate your business and look forward to serving you with the finest handloom ethnic wear products.

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Last updated: September 25, 2023

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