Return Policy:
We offer a 7-day return policy for products purchased from our store. To be eligible for a return, the following conditions must be met:
Timeframe: The return must be initiated within 7 days from the date of delivery.
The product must be in its original packaging, with all tags intact, and in unused and undamaged condition.
Proof of Damage: In the case of a damaged product, valid proof of the damage must be provided, such as clear photographs or video evidence showcasing the damage.
Procedure:
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Contact our customer support team within the 7-day return period to initiate the return process. Provide details of your purchase and reason for the return.
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Our team will guide you through the return process and provide you with the necessary instructions and return address.
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Pack the product securely in its original packaging to prevent any damage during transit.
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Send the product back to us using a reliable shipping service with tracking capabilities. The return shipping costs will be borne by the customer unless the product is confirmed to be damaged upon receipt.
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Once we receive the returned product and verify its condition, we will process the refund or exchange, as per your preference.
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Please note that the return policy does not cover products that have been used, damaged due to misuse, or do not meet the specified return conditions.
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For any further inquiries or assistance regarding returns, please contact our customer support team.
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